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Delivering Our Chocolates

When we get your order they are usually sent within 2 to 5 working days.   This excludes weekends or Bank Holidays.  

During times of really heavy demand this can target can get pushed back.  As our chocolates are all handmade in small batches there is only so much volume we can produce!

This Easter has been super busy and we are working through orders now.  We do think they are worth the wait!

 

Call or email us anytime and we can update you if you have an outstanding order that you are concerned about. 

All our deliveries are sent by tracked 24 hour Royal Mail  You will be messaged as soon as they are on the way. 

The chocolates are boxed and protected in a heat resistant padded pouch and should get to you in perfect condition.

If you ever need the chocolate delivery delayed just let us know as a note in the ordering process or email us.

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Returns

We hope you will love our fresh made chocolates and we have a lot of very satisfied customers.

But if you do have any problem we sort it out.  

 

Email is info@lizagreenchocolates.co.uk

or call us on 020 7101 9505. 

We have a simple policy to refund you in full if you are not entirely happy.
 

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